This privacy policy applies between you, the User of this Website, and Hunde Labs, the owner and provider of this Website. Hunde Labs takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
Please read this privacy policy carefully.
Definitions and Interpretation
- In this privacy policy, the following definitions are used:
Data: Collectively all information that you submit to Hunde Labs via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations, and secondary legislation;
GDPR: The General Data Protection Regulation (EU) 2016/679;
Hunde Labs, we, or us: Hunde Labs, a tech repair service provider for laptops, PCs, and drones, located in Canals, Valencia, Spain;
EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by subsequent regulations;
User or you: Any third party that accesses the Website and is not either (i) employed by Hunde Labs and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Hunde Labs and accessing the Website in connection with the provision of such services;
Website: The website that you are currently using, https://www.hunde-labs.com/,
and any sub-domains of this site unless expressly excluded by their own terms and conditions. - In this privacy policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts, and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.
Scope of this Privacy Policy
- This privacy policy applies only to the actions of Hunde Labs and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
- For purposes of the applicable Data Protection Laws, Hunde Labs is the “data controller”. This means that Hunde Labs determines the purposes for which, and the manner in which, your Data is processed.
Data Collected
- We may collect the following Data, which includes personal Data, from you:
a. name;
b. contact information such as email addresses and telephone numbers;
c. demographic information such as postcode, preferences, and interests;
d. information related to your repair requests (e.g., device type, issue description);
in each case, in accordance with this privacy policy.
How We Collect Data
- We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically.
Data That Is Given to Us by You
- Hunde Labs will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, email, or through any other means;
b. when you request repair services or make payments to us, through this Website or otherwise;
c. when you use our tech repair services for laptops, PCs, or drones;
in each case, in accordance with this privacy policy.
Data That Is Collected Automatically
- To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times, and frequency with which you access the Website, and the way you use and interact with its content;
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, “Cookies.”
Our Use of Data
- Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our tech repair services for laptops, PCs, and drones;
c. contacting you for service updates or market research purposes, which may be done using email, telephone, or mail;
in each case, in accordance with this privacy policy.
Who We Share Data With
- We may share your Data with the following groups of people for the following reasons:
a. our employees and/or professional advisors – to process repair requests and provide relevant service updates;
in each case, in accordance with this privacy policy.
Keeping Data Secure
- We will use technical and organizational measures to safeguard your Data, for example:
a. access to your account (if applicable) is controlled by a password and a username that is unique to you;
b. we store your Data on secure servers. - Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse, loss, or unauthorized access to your Data, please let us know immediately by contacting us via this email address: contact@hunde-labs.com.
- For more information on protecting your information and devices, you may visit www.getsafeonline.org, a resource supported by leading businesses and government entities.
Data Retention
- Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.
- Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.
Your Rights
- You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information;
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete;
c. Right to erase – the right to request that we delete or remove your Data from our systems;
d. Right to restrict our use of your Data – the right to limit the way in which we can use it;
e. Right to data portability – the right to request that we move, copy, or transfer your Data;
f. Right to object – the right to object to our use of your Data, including where we use it for our legitimate interests. - To make inquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: contact@hunde-labs.com.
- If you are not satisfied with how we handle a complaint regarding your Data, you may refer your complaint to the relevant data protection authority, such as the Spanish Data Protection Agency (AEPD). Their contact details can be found at https://www.aepd.es/.
- It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to Other Websites
- This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of Business Ownership and Control
- Hunde Labs may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of Hunde Labs. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
- This Website may place and access certain Cookies on your computer. Hunde Labs uses Cookies to improve your experience of using the Website and to enhance our range of services. Hunde Labs has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
- All Cookies used by this Website are used in accordance with current EU Cookie Law.
- Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent, you are enabling Hunde Labs to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the Website may not function fully or as intended.
- This Website may place the following Cookies:
- Strictly necessary cookies: These are required for the operation of our Website, such as enabling you to log in or submit repair requests.
- Analytical/performance cookies: These allow us to recognize and count visitors and see how they move around our Website, helping us improve its functionality.
- Functionality cookies: These recognize you when you return to our Website, enabling us to personalize content or remember your preferences.
- You can choose to enable or disable Cookies in your internet browser. Most browsers accept Cookies by default, but this can be changed. You can switch off Cookies at any time, though this may affect your ability to use the Website efficiently.
- For more information on cookies, including how to disable them, visit aboutcookies.org.
General
- You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights where we reasonably believe your rights will not be affected.
- If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will be deemed deleted, and the validity and enforceability of the other provisions will not be affected.
- This Agreement will be governed by and interpreted according to the laws of Spain. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Spanish courts.
Changes to This Privacy Policy
- Hunde Labs reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact Hunde Labs by email at contact@hunde-labs.com.
This privacy policy was last updated on February 27, 2025.